1 reviews | Active since Feb 2013
BAD ONLINE WEBSITE
<p>I decided to use the Woolworths SA online web side to by some shoes. I took me over 2 hours and several calls to the call center to finally get my account up and running. When I tried to link my online account to my Myschool card I had to contact the call center again as the OTP I received could not be submitted, 2 calls and 2 OTPS later I finally got my card linked. When I proceeded to check out the web side did not allow me to do my final payment and again I had to call.</p> <p>Finally, I had to provide the call center agent with my credit card details to enable him to submit my order. Now I will wait and see if I receive my order the 9th of January 2017.</p> <p>In the time it took me to do the online shopping I could have driven to 3 different shopping centers to find, buy and receive the shoes.</p> <p>On the positive side, I must mention that 6 different call center agents I spoke were all very friendly, however I would prefer not to talk to them again while doing my online shopping.</p> <p>Regards,</p>
