Bad ice cream texture

<p>Please see my attached email to Woolworths and up to date no response.</p> <p> </p> <p><br />On 27 Dec 2016 16:15, "Richard Davids" ********** wrote:<br />><br />> To whom it may concern.<br />> I would like to bring to your attention the bad quality of ice cream. I purchased 2l tub tin roof ice cream on the 24th December at your Canal Walk branch. On xmas day I noticed that the chocolate and nuts were all on the base of the tub and it tasted like a sorbet ice cream and a creamy one. It seems like the tub melted and then put back into the freezer because the but and chocolate was all at the base of the tub. Here with details on the side of the tub : display until 06 Oct 2017 13:32<br />> Best before 06 Dec 2017<br />> Barcode: ********** 028051W<br />> Not a very good experience on Xmas day lunch time.<br />><br />> Kind Regards<br />> Richard Davids<br />> JR Trading t/a Ree-Roofing & Maintenance</p>