Bad experience with woolworths

<p>I recently received a credit card from woolworths and was not told by the west street store in durban where i picked up the card that within 30 days i would need to resubmit fica do***ents again although ive given it when doing card activation. Last week while shopping my card has declined this has embarrassed me a quite deal as i had no reason given why it was declined. I was later told that i need to submit do***ents again and now to my inconvience not a store close to my home but another one. This service is terrible and the staff need to provide proper information before this happens. Besides that why couldnt woolworths email or sms me before i be inconvienced. I get tons of other emails from woolworths. Yourls service is pathetic staff members not informative they all lost when you go to the store. Please assist as this has inconvienced me a great deal i have paid up my balance on my store card and think i should just close all my products with woolworths and get help from a company that knows the meaning off good service.</p>