BAD DELIVERY SERVICE - WOOLLIES ONLINE SHOPPING

Dear Woollies,

This is now an unfortunate trend whereby I select a delivery slot and my order does not arrive within the slot. It is now 14:45 and I still do not have the order below. Perhaps it is time you look at how to streamline this process with your delivery partners and also enable us to track directly with your partners.

What concerns me now is that the order has Salmon which can be spoiled (As per one such previous order) when kept for too long out of a fridge environment.

Furthermore, I plan my day around these orders but this unreliability in delivery is honestly disheartening and not in line with the quality Woolworths brand.

May I be informed what will be done about this?

P.S. Norman from The Mall of Africa ship is very helpful however, it is unfair to expect him to man calls from unhappy customers due to a Delivery service he has no control over.

Greatly disgruntled and frustrated,