BAd customer service from head office.

Good day I opened a account online with woolworths.28 June 2024 they debited 2times from my bank account sunday I went to their store to purchase and told me my account is blocked because have 2 accounts and have to leave my shopping behind and wasted my transport money.Monday they called and said they resolved the problem and Tuesday went for shopping again and my card was blocked again the was a IT guy he told me they mess up he sees two account which I don't understand why they never pick up from their side.So they said I can shop its sorted when was done shopping the account is blocked again I was in that store for 3hours and went home after 3hours .Their system is a mess means anyone can do whatever they want .