Bad Customer service by Portia Mahlangu

HI

I just wanted to inform you that i had the worst experience yesterday at Woolworths fourways. I was being assisted my PORTIA MAHLANGU, so it was my first time at woolworths fourways, i did my shopping and when i was done obviously i went to the tills to pay. When i got there; there was whom she assisted very nice, she greeted the lady and when it was my turn i walked to the tills when the lady was just finishing packing here things because i was in a hurry. I was carrying a baby with a baby carrier,so i went to the tills and she rudely said to me "don't you know that you are not supposed to come here when the other customer is still here" and so i thought i didn't hear her correct, i then said "excuse me",she rudely repeated the same thing. I then told her that i didn't know and she rudely said "now you know". i then asked her as to why she didn't tell me before i could get to the tills and she said she rudely said "i wanted you to get to the tills first"... I told her that i wasn't happy and she rolled her eyes and i asked her why she's doing that. i told her that her customer service bad and she rudely asked "do you have woolies card,do you want airtime". I asked to see the store manager and she said "he's somewhere downstairs" (i was upstairs at baby department). and i asked what the store manager's name is and she rudely said " i don't know".. i told her that i was gonna report her and "she said go ahead,my name is on the slip" (Pointing the slip). I then left the tills, as i was walking away, i heard her greeting the man that was next in line nicely so. I goggled woolworths fourways store manager's name, that where i found it.