1 reviews | Active since May 2021
BAD Customer Service and BAD staff attitude.
I went shopping with my husband and we were paying for our stuff and I was minding my own business with my back faced towards these two girls and I was looking into the plastic shield they have up and was watching the two cashiers behind me body shame me and laughing. I turned around and asked the one customer if I can help her with something seeing as though she's body shaming me and laughing with her colleague about it and she tried to deny it until I told her I was watching them and showed her the exact hand gestures she made towards my body. She then said it was her colleague that first started it.
As I was leaving I saw the other lady and turned around and decided to report the matter to management. Management came and I told him exactly what happened and pointed out the two girls. He then ignored me and told me to write my name on a piece of slip paper with my cellphone number.
When I asked him what's going to happen going further he said he'll call me with feedback. I then asked him if there's any other way I can take the matter further and he refused to give me an answer. So I went to the two ladies to ask for their names so that when I lodge a complaint I can say exactly who it is and the manager yet again refused for me to do that. Instead he was standing shouting at me while his two staff members where laughing yet again.
Woolworths Food Promenade.
I then decided to call the customer service line to get assistance as to how I can make sure this matter is handled and a lady over the phone just told me the manager is busy and dropped the phone.
