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CAROL-ANN HORNBY

1 reviews | Active since Mar 2022

03 Mar 2022, 14:09

BAD CUSTOMER SERVICE

So despite having my order delivered a day late (after a phone call to the Woollies call centre), there were, sadly, still issues

1) The lettuce was on BB date 3/3/2022 giving me 24 hours to consume an entire head of it before spoiling. Not acceptable

2) The combo buy that I ordered included 2kg salad to go with the above-mentioned head of lettuce. Instead I received a big bag of sweet potatoes??????????

I am struggling to be positive here – this service does not do any justice to your brand. Let me also mention that this is not my first online order - the previous order was incomplete without explanation or recompense.

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