Bad Customer Service

On Saturday i went to Randridge Woolworths and bought a dress code ***. However, I wanted a smaller size and was advised they had some in stock in their shop. I waited for more than 30 minutes only to be told that the system advised they had some in stock but they actually didn't have any at hand on the small size.<br> <br> I asked them to advise where I would find a small size. I was instructed i would get one at Cresta. Tebogo who assisted me advised she has contacted Cresta Customer Services and I would find the dress reserved for me by the Customer Services desk at Cresta. Two and a half hours later I went to Cresta and was told there was no reservation for me and they didn't have the dress in stock. <br> <br> May I please be advised where I can find the dress? I don't want to go to the shop and be advised that there is nothing in stock. I am not sure what is happening with the shops stock count systems.<br> <br> The impression i got was either Tebogo hadn't made the call or the consultant at Cresta hadn't done their job. I don't know who is at fault. However my time was wasted.<br> <br> Frustrated Customer<br>