Bad customer service

Good afternoon, <br> I took curtains to the cash desk hoping to get assistance with what type of fabric they were made of, since it was not specified on the packaging. <br> The cashier asked Tumi, who was busy on the computer behind her, for assistance. I suggested they perhaps open the curtains to see if it was specified on the washing label. <br> Without looking at me, he opened the package, handed it to me & said \it's open"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939311;1054;14;2;0;1;0;0;2;NULL;NULL;NULL;16/01/12 11:52;16/01/13 10:08;12 Jan 16 Makro Catalogue;;;***;Dear Sir or Madam,<br> I refer to your catalogue issued on Tuesday 12 Jan 16 which had in stock the Goldair Air Cooler. I was very upset to drive to your Crown Mines Store only to come back empty handed and told the item was out of stock. Your catalogue has the following disclaimer at the bottom and you failed to live up or come even close to it:\Unless we state a specific limitation;this has been very upsetting for me as it is clearly against the provisions of the Consumer Protection Act in that it bordered on \""Bait/ False Advertising and unfair commercial practices\"". I find your including an out of stock ad in your catalogue"