BAD CUSTOMER SERVICE

I purchased a dress on 9 October 2015. When I got home I called customer service to request them to please request a bigger size at another store. I spoke to Teri who advised me she had found my size in CPT & that she would order it. The local shops showed one 1on the system but she explained that it did not mean that there's actually any available at the local stores. . But she came right at a CPT branch. I was told it would take max a week and a half. I called to enquire. Zandi suddenly advised me it could take 2 weeks or longer. Teri was apparently busy with a client at that time. The dress had still not arrived. I called again last week Teri was still not available. Zandi once again answered & again yesterday. This time Zandi took my number advising Teri would call me the afternoon but nobody called. . I called today &spoke to a Catharine. After a long conversation explaining, she ordered the dress again advising I would have to wait. I called again to confirm if Teri ordered it or not 3 weeks ago. Catherine sounded very irritated responding \is that all". Very disgusted in the service. Never recieved such pathetic service from Woolworths before. """