bad customer service

I went to Woolworths buying a shoe and have r358 on my woolies card and the difference wains going to be paid cash. The cashier made a mistake and call the supervisor but the supervisor voided the transaction and made a mistake and did not even apologised and left us on the till ,instead of doing refund on the card. The cashier have to go and looking for other supervisor while we waited about 30 minutes. Charnita the supervisor who left us came back and asked us to move from the till point and called other customers instead of explanation what happened. The other supervisor came and try to assist us Akhona but we have to wait for another 30 minutes while she is assisting us. The service was bad and we didnt even get apology from Sharnita ,we only got from Akhona who was assisting us because other supervisor failed. Instead of apologising they told us all the cashiers are new. Why would you hire *********** supervisor and with no customer service. The totally ignored me and told me I can leave the purchases they will refund me later. I am very annoyed with the service of the huge branch <div><br></div><div><em>(Supplier name changed from Woolworths Insurance to Woolworths South Africa by Hellopeter.com)</em></div>