Bad Customer Service

On numerous occasions I have been calling East Rand Mall Woolworths they have a tendency of not picking up their phone if they do pick it up, they listen to what you are saying then will put it aside and ignore your request.

On the 15/08/2017 I called Woolworths East Gate Mall and I requested to be transferred to customer service the gentleman that picked up the phone said he will get me someone to assist me. I could over hear him talking to a lady and the lady refused and he transferred the call it rang nobody picked up until I hang up. I then realised that I called the incorrect Woolies but then again the same BAD service that is at East Rand Mall you find it at Woolwoths East Gate Mall. The same day I called Woolworths East Rand Mall, the phone was picked up after I called about 3 times, I asked to be transferred to customer service it rang when it came back to the first person that picked it up she hang up. I did that for about 3 times. Until I just gave up. She didn't even bother to ask how can she assist me because she cannot get through to customer service.