BAD CUSTOMER SERVICE!

<p>I’m writing with disappointment from Woolworths staff member regarding telephone and sms notifications from their collections department after a numerous time I’ve sent the proof of payment to them, i fell that the type of service they render is not up to standard and if their staff members can say to me they can’t locate, help me with this query i must be in the queue like everybody else whilst their collections department calls me every day. I spoke to a lady who was very arrogant and had attitude as if I’m owing Woolworths, my bank statement has been forwarded to Woolworths including the proof of payment, but I’m still told they cannot locate my payment done online. The next thing i will be blacklisted for someone like Lee Dalmini that can’t provide proper customer service or do their jobs properly. I need this sorted asap as this is going to affect my credit score and i need a senior to call me since the junior consultants seem to be busy with their lives to help or provide assistants. I’m totally disappointed with WOOLWORTHS and I doubt I can ever recommend the retail to anyone if this is what they do to us..... totally frustrated and disappointed</p> <p> </p> <p>Woolworths please sort this out!!!!!!!</p> <p> </p>