Bad Customer Service

<p>I have loged a complaint via Woolworths Head Office regarding a broken stiletto which literally broke while I was walking, fortunately I never got hurt as I was walking on carpeted area at work. I was advised to take it to the nearest Woolworths so I took the shoes to Woolworths at Gezina Galleries in Pretoria. I was promised the shoes will be taken for assessment and feedback will be provided. Since then I have never received feedback. In Septemeber I called Head Office and spoke to Izzart who promised that he will liaise with Gezina Manager. A day later I received a call from Menlyn and I advised them I submitted shoes to Woolies in Gezina, Menlyn manager confirmed that she will escalate complaint to Gezina, till then I havent received feedback as to what was the results after qualify check/assessment. Its fine keep the feedback and shoes. I wont bother anymore.</p>