BAD CUSTOMER EXPERIENCE

The Coutry Road , Clearwater/Sandton area manager promised to call me back in the first week of December 2019 to date he has not. I went into Clearwater branch twice (between end December and end February) to leave a message for him to call back with the quality analysis report feedback. To date he has not called, I inboxed Coutry Road on their Facebook account a few times; they didn't seem interested in resolving the matter. There is a massive inconsistency between their pricing and the customer experience. I am so dissapointed, I do not know Woolworths to NOT care about customer experience. I still want feedback on the quality analysis.