Bad Customer Call Centre Service Megan Deminck

<p>order number o ********** 12, I am so disappointed with Woolworths. </p> <p>My first order was late, I received a gift voucher, after I had to enquire about the where abouts of my goods, no-one phoned me to tell me it is going to be late </p> <p>Now, again, delivery date 19 June and I hear nothing from you guys! Just after having my faith restored, the SAME thing happens, this is the WORST service I have ever received in my LIFE </p> <p>I was holding for 7 minutes, (after I called in) for Megan trying to find out where, what how. If my customer was so upset I would NEVER put them on hold for so long, at their cost, as well </p> <p>So I just had a heated conversation with Megan Demink, who insinuated that I wanted another voucher, that’s because she wasn’t listening! She told me “they informed me the notification was sent”</p> <p>I said I received a notification on the previous order, not for this one and I wanted proof. Later in the call in became apparent that she thought I wanted proof that I used the voucher. </p> <p>I feel insulted, I am shaking, that’s how upset I am. Meagan De mink was so rude, spoke over my voice and not once gave the benefit of the doubt and listened to me. She came to her own conclusion and went on and on, repeatedly speaking over my voice. I am not leaving this as is, I want answers! </p> <p>The online notification I received, the promise date is the 15th, which was for my previous order which I received. These promise date for this order was the 19th, which has come and gone </p> <p>I don’t want another voucher, I won’t be utilizing this service. How does a company who prides itself with highest Quality goods and services, allow people, like Megan to represent itself?</p> <p> </p>