BAD BAD SERVICE!!!!

<p>On Saturday I bought my son a shirt. However when he tried on the shirt at home, it was too big. Today I took it back to woolworths to have it exchanged for a smaller one. But the cashier and the manager told me that they could not help me because the shirt's collar and cuffs weredirty!!! I could not believe my ears. A shirt that still has its original price tag is too dirty for them to take back. I asked them if they knew how many people had tried on the shirt at their store but they could not answer me. If I had worn the shirt and wanted to return it surely I would have taken steps to try and "hide" any dirt. But I didnt do any of that because as far as I know I just gave it to my son to try on and then immediately put it in my bag when I saw that it was too big. Now I am being told that I have to take the shirt!!!!NO NO NO! That is unacceptable! When I bought that shirt nobody scrutinised it to check whether it was clean or not. they were just happy to make a sale. They can not for sure say whether that shirt was bought in this same condition or not. But now they want me to sit with a shirt that no one can wear!!! When I didnt give in to their demands they decided to do an "audit" of the shirt and then give me a call in 7-14 days!!! My son's confirmation is this week on Sunday!!! I demand a FAIR answer from woolworths!!! I will not be backed into a corner! Credit back my account or give me a smaller sized shirt like I want!! This is not the way to do business! I 've been a loyal paying customer for far too long to be treated like this! Sort this out Woolworths!!!</p>