Bad bad customer service

Good day

Kindly assist with credit card application that I made on Monday on the 12th August 2024 and I was pre - Approved , the consultant said I will receive an email to submit my supporting documents, which I did sent on on Tuesday the 13th . I got an automatic response to say il get response within 48HR . Up to today no response I did email follow up still no feedback

Yesterday I tried calling the call centre, I waited for 45 minutes without success . I’m still holding today for 30 minutes with no luck still .

Woolworths can do better and this is the second time experiencing this kind of poor service.

And what hurt me most is I needed the cash for a ceremony that I’m having at home . When Woolies consultant contacted me I was on my way to African bank to apply because I needed the funds urgently.

Now I’m at home stuck without enough money.

The reason I wanted to go to African bank is because of the experience I had previously.

Urgently contact me to resolve my matter, I expect better from you guys

My details Dan Tshepo Chabalala *** ***