Bad attitude from staff

My shopping experience at the different woolworths retail stores has always been nothing short of pleasant. I usually exchange pleasantries with the staff and thank them etc. However, today at Woolworths in Kenilworth Center I had a completely new experience.

I went to purchase a pair of bed slippers as well as 3 pairs of socks that were on special. Firstly, the guy who assisted me in the men's department was very helpful and I believe in giving credit where it's due. I then proceeded to the pay point and the woman at the till was in such a grumpy mood, had no clue how to ring up the socks that were on special and when she went to look for the manager she was sweeping her feet which was very disgusting.

She came back with the manager (CLEO GIBISELA) who also was not very clued up with the specials and not helpful either. The 2 then continued to have a conversation in their native tongue while I waited patiently for them to continue to put my sale through. As frustrated as I was, I stayed quiet because they had a very negative and "couldn't care less" attitude.

I never received a "sorry for the inconvenience" or any form of respect from those 2. Either Woolworths has dropped the ball with regards to customer interaction or upper management does not have a grip on their staff.

I would've given this review a 1 star if it was not for the guy who assisted me in the men's department.