Bad attitude consultant!!

Such a bad attitude in the mourning!!

I called in to follow up if i quality for a store card... An agent He did not say His name... Coz he knows that he is rude.. While I was trying to explain my issue, he is already saying you app**** so long ago, and you only following up now?... I haven't finished my sentence you up on my neck?.... Next part I provided my I'd number, turn up it was declined.. I asked please explain why?... No explanation just try after 6 months!!!... Hawu, kanjalo nje! mxm!!. This call was also recorded on my side my call was answered on the 18/08/2018 time 11:30.