BAd Attitude and Poor Customer Service

I called 31/08/2015 just o enq about ladies dress I spoke to Fredelyn @ ladies Department, I gave her the style number & description of the dress, she kept me on hold without saying anything ,she came back eventually without apologising for keeping on hold for such long time. She told that their store don't have it have only another Branch which is Kenilworth Cntr, I asked how long will it take to be delivered to their Branch she said a week then I asked her can she arrange for me if possible can to have it by this weekend in their branch I will take from cause its the nearest to me.She then took my details and promises to call me, until today no call. I called again just after 3pm I spoke to Lauren who was not <br> willing to help @ all, Fredelyn I just got fed up I dropped the call . I just had had enough of Woolworths staff and their bad attitude and poor Service & not the 1st time.10/08 Cashier &Supervisor spoke Afrikaans about me in front of me @customer Service & 29/04 treated very unfair by Store manager & Supervisor@ Customer Service Cavendish Sqr. I have decided pay account and stop shopping @ Woollies<br>