Bad Attitude

<p>My husband visited Woolworths Meyersdal yesterday to return a poor quality food product and the reception he recieved from the Manager/ Supervisor (17:30 shift) was terrible. She did not greet him or even apologies for the inconvenience caused. We really can not say she was having a bad day as she was smiling and chatting to her colleges and merrily chatting on her telephone.</p> <p> </p> <p>This is a poor reflection on the Woolworths brand since the Manager/Supervisor represents the brand and this is the service you receiving from a company that preaches on "Quality". Quality is not only in the products but also highly important in customer service. What is the use revamping the store when the manager you have there just destroys the imagine and brand you trying to create.</p>