SN
Sindi N

1 reviews | Active since Nov 2012

27 Feb 2017, 14:10

Awful service from Woolworths!!!!!!

<p>I bought a bikini online on the 13 Feb 2017 & it was supposed to be delivered on the 17th Feb between 10-1 pm. I waited at work the whole & no one came OR called. I called Woolworths to find out what had happened they said they delivery guy came but I wasn't there which I told them it wasn't true. The call centre then re-scheduledo another date & i wasn't @working but the delivery came. </p> <p>When I arrived the following day to check the contents, it was only the bikini top& the bottom wasn't there. I called the Call centre AGAIN to tell them this they said it's because the bikini bottom has been sold out. Now I asked the lady why they didn't inform me of such before delivery & she couldn't answer. I told her it doesn't make sense for me to only have a top without the bottom so I asked her to send the courier company to fetch the top cause I had no use for it. She refused saying I must go to the nearest Woolworths to return it. The reason I bought online in the 1st place is because I DON'T HAVE TIME TO GO TO THE SHOPS!!!!! We argued & i then asked for the supervisor. She promised to send the courier company to fetch the top on Fri the 24& till to date I'm still waiting. No phone call or anything.</p> <p>I'm extremely disappointed in Woolworths for such bad service& lack of communication & will never, ever order online from you again.</p>

0
Replies (0)