Awful Attitude by Staff member

I'm not pleased with the service I got at customer care at Woolworths in Menlyn Mall.

I was assisted by Happy Matjila, who was not kind enough to even greet. I was there to collect my credit card. She asked for my ID and I gave her my green book. She complained about my ID book being too old and that I was a mess and said that Woolworths doesn't actually allow such. She said she'll help but me nonetheless but if I was being assisted by someone else, they weren't going to bother assisting. I asked her why she was ridiculing me, but she continued and said that I can also see how my ID looks.

She me feel like she was doing me a favor by assisting me and also asked me why I have to collect the card the Menlyn instead of collecting it at Centurion Mall since I live in Centurion.

I have been a Woolworths customer for years, and I have never ever been ridiculed like that. I am very disappointed that Woolworths has staff like that. She must fix her attitude!!!