Avoid Woolies Dash and stick to Checkes 60/60

I am very disappointed in the lack of customer service and customer care lately. Woolies could learn ALOT from Checkers especially with the online food orders. I have had incorrect items delivered by Woolies Dash, I have bought bags of vegetables that have gone rotten the next day and no one is really bothered. There is a long process to get help from anyone, and when you do get a response, they flip it and suddenly it is the client's error. Oh and as a side note, if your "chat to shopper" function has been disabled, it may be smart to actually let shoppers know so that when we message the shoppers we are aware that this is in fact a waste of time. Woolies used to set the bar for quality and service but it seems this is a thing of the past.