ATTERIDGEVILLE WOOLWORTHS POOR CUSTOMER SERVICE!!!

For a store like Woolworths that upholds very strong core valued : QUALITY,SERVICE INNOVATION!!!!, INTEGRITY, ENERGY and SUSTAINABILITY. I am really ashamed and saddened. I have been using the Woolworths in my neighborhood for several years now and why not we have always welcomed positive changes and growth in our townships.

There is a certain kind of employee that works within the Woolworths brand. there is a reason why Woolworths is as it is especially when it comes to their customer service hence they grooming and train their employees for a certain brand. I am appalled and have been for years now and have said nothing about the Pretoria, Atteridgeville branch, it stops today . I have lodged a complaint with their head office and I am still yet to receive a response.

There have been several incidences with the Atteridgeville branch. The incident below is one of many I have ignored in the past and what a mistake that was. Its unfortunate because this bad behavior is coming from the store manager and then intern practiced by his subordinates. Everyone there seems to have a nasty attitude of sorts, nothing compared to the sister stores found in the suburbs . WHAT A SAD JOKE!.

INCIDENT: If a store manager can tell me to see to how I carry my groceries because he refuses giving me a plastic bag to carry my groceries telling me that they no longer give plastic bags because of some recycling root they have decided to take on and then not informing their customers publicly.( THIS BY THE WAY HAD NOTHING TO DO WITH WOOLWORTHS, TRYING TO CARE FOR THE ENVIRONMEN. I CHECKED WITH OTHER BRANCHES. THIS WAS SOMETHING ELSE HAPPENING ON ITS OWN) . There's just a lot of cases that have transpired which leave less to be desired.

I have let most of these incidents pass but, will no longer be doing that. Unfortunately as a customers I have been met by ROTTEN EGGS! that have sul**** your brand because its located in a township. A brand is important irrespective of where it's located and your staff members need to be reminded of this especially.

THE THREE ROTTEN EGGS THAT NEED TO BE REMINDED ARE ERIC(STORE MANAGER) DORIS AND JOYCE I ASUME ARE HIS SPERVISORS.

I AM DISAPOINTED !!!