Atrocious service delivery

Today armed with a gift voucher I went in search of new underwear, and as woolies is regarded as excellent quality, I went searching in the Mall@Reds branch. . Firstly I spoke to some staff members and asked why there weren't many size L panties on the racks. I was met with a blank stare, nearly broke my neck as the rails were in the middle of the aisle and still no assistance or reply.

I then went is search of the store manager to report this lack of professionalism, the manager arrived after quite some time but was not much help, as she never took the staff to task about there availability for answering my questions, to be honest she spoke to the staff member who went away to check the stock at the back.

After I had proceeded to the cashier to pay for my goods only then did that lady approach me but unfortunately it was too little too late.

As a retired person having worked with people for 40 years I am absolutely disgusted by the lack of professionalism by all the staff of this branch and will definitely not be recommending it to anyone but rather advise them to avoid this branch if they are looking for professional and efficient service.

Woolworths should invest in teaching the staff of this branch what professionalism and job pride entail and to be grateful that they still have a job despite the atrocious service delivery we receive.