Asked to close my account by no service

This is not for Woolworths general but for the email queries department. I have already requested to close my store account twice by email and today I phoned ***, went through all the options just to get to a 'no one speaking on the other side'. The first time I requested to close my account was on the 27th by an email to *** (I rep**** on my account sent by Woolworths), and the 2nd time I sent an email to ***. Can someone at Woolworths contact me please? My cell *** and ID: ***.