Arrogant Service

<p>I today had two embarrassing moments at Woolworths.</p> <p>The first was my credit card was declined and the second was the lady at the call centres attitude to me, was one of arrogance.</p> <p> </p> <p>I gave my FICA documents in at Greenacres branch in Port Elizabeth. They would not give me my cards till I had done so. Yet this lady at the call center says my card was blocked for not being FICA’ed, an outright lie, why was my Woolworth’s in store card not blocked?????, </p> <p> </p> <p>I had given all the documents in at Greenacres, no one phoned me, sms'ed or emailed and asked me for further documents.</p> <p> </p> <p>I am going onto Facebook and hullo Peter with this. I demand an explanation as to how and why this happened.</p> <p>Why was I not asked for the documents earlier via sms, email or call center and why was my credit card and not my store card blocked without notification?</p> <p> </p> <p>I note also my payments made are not reflecting??</p>