Arrogant service

<p>Good day</p> <p> </p> <p>I am paying my Woolworths account electronically, to my surprise, February and March payments doesn't reflect on my Woolworths statements. I did send then my banj statement reflecting all payments but still they cant credit my account because banj statement is not a valid proof of payment they need notification of payment of which I must go back to the bank, extra cgarges on top of my bank statement being charged. This frustrates me because to my knowledge they need to compare with their bank statement correspondence dates. </p> <p> </p> <p>My Woolworths statements always reflects: Head office credit adjustment, this fully supports that they were allocating my payments hence it doesn't say ; payment received.</p> <p> </p> <p>Please help me.</p>