Arrogance Poor Pathetic service

Your accounts system is a mess after PRE-PAYING almost R700 you have the audacity to freeze my account for forgetting to pay an installment...........R165 a loyal customer of 25 Years. Keep going you arrogant establishment you will lose me as a customer, well actually I will be taking my business elsewhere. Another issue not being able to collect a replacement card at the store of my choice only certain stores receive these and you have to go there. No caring at all. Stuff you is the attitude as clearly displayed by the "Apartheid" bags offered for sale in your stores? I seriously need to question if I want to support you going forward. I think not. Woolworths have become way to arrogant and are going to go the same way as the like of Edgar's...... Down. Still awaiting a response after logging a complaint yesterday. Customer service NONE!!! How can we make a difference I was asked? Fix YOUR ARROGANCE!!!!!!!!!!! Start there.