Approved... NOT approved

<p>On the 4th of January I app**** for a Woolworths Personal Loan, and got a provisional approved result. The next day I phoned them to find out whats going on, the lady said I must just finalise my application. So we went on with the application but then was said it went through for futher evaluation and would hear within 24 hours, but in the mean time I emailed my proof of income. I heard nothing 24 hours later, so I ended up phoning them again. The lady said the application must just be finalised. So we did that and she ASSURED me that it was approved and the money would be paid into my account 48 hours later. On Monday the 9th I had a missed call from WFS so I called back. Then the lady said it seems as if the proof of income has not been processed and that she would send an email to the income department and call me back ASAP. Suprise suprise- no call back. So today, 12 January, I phoned them again. Just to be told that I cancelled the loan (which I didn't!) , then she said she couldn't even open my application and afterwards she changed her story saying it was declined due to afforability... so which reason is now actually? How could they assure me it was approved and then a week later I get two different reasons for nothing happening? Why did I not even recieve notification for the application not being approved. I am very dissappointed in WFS! </p>