Application for Woolworths account

Good day

My name is Peter Reed, and this is what happened to me. On the 4th of February i whent to Woolworths in Corkwood Mall to open a Woolworths account, got there everything in hand, and had to turn back because the computers was off line. Then on the 7th of February, this mornimg, i went to the same Woolworths at the same Mall, now the computers was online, and the same lady that helped me on Sunday, was there this morning, i had everything i neended with me. She asked for my ID and worked on the computer. She told me that tbe application was declined, and i wanted to know why. She became more agitated with me, but stil phoned because i wanted an answer. I have no bad credit, i have copys from Transuinion, with very good credit score, Xperion, NCR, no bad credit. I was very upset but kept it to myself. At this point the lady that helped me, her attitude shanged to, like listen you are wasting my time, i could have worked or done something els. I got my paperwork together and left, and when i got home, i wrote an email to Woolworths, asking for a reasen WHY. I got a reply that says the did get my email. That was in the morning, and this is no closed day of bissness and no answer. I am a pesioner, with above R10000 of income, not married, i with all of this, i was the one that thought i would seport Woolworths, because i love the quality of there cloths and style, how wrong was i, thank you Woolworths for an brilliant shopping experience with you guys, many thanks!

Regards

P E Reed