Appalling treatment by managers towards customers

I had a previous complain about staff members at Woolworths Little Falls, I never received a call back from the store as promised by head office, I then left the complain and went back to Woolworths as normal. On Tuesday 17 March 2015 myself and my husband went to the store, I was standing at the baskets when I received this dirty look form Mario Ernst I approached him and asked him what the problem is and why he is giving me the dirty look he responded I don't know you. Him and Carney Dalton was standing at the food court when I approached her and told her want happen, she then told me she feels aggression and that he doesn't need to tell me why he look at me the way he did and if she doesn't want to listen to me she has no need to and she can walk away. Looks like Woolworths Little falls is all about staff members and management and don't give a **** about customers, the customers are always wrong at Woolworths Little Falls.