Appalling Telephone Service

Yesterday 28/01/2015 around 17h00 I made a call to the store's main switcboard wanting to speak to one of the Managers at Woolworths The Club. A lady who identified herself as Paballo answered , I made it know to her who I wanted to speak to and she responded \ It wouldnt hurt you to say PLEASE "before putting me through to a phone that was unanswered ' She made no indication of wether I was being transfered all i heard was silence followed by a ring <br> <br> .I found that extremelly rude and degrading that switchboard operators feel the need to what was in her mind 'teach me how to speak ' afterall my call was not a social one to her . Is this how staff are trained to respond to client requests? Such a shame fo such ill mannerism to be associted to the Wollies brand.<br> <br> What are the values your staff are living by and does ot entail your switchboard reps to speak to clients in the manner they think is fit . <br> <br> Dissapointed is an understatement of the pathetic telephone etiquette . Train your staff adequetely """