Appalling service from WFS credit card division!

If i could give a zero review i would. I'm am disgusted at the service I've been getting at the Credit Card Department for the Woolworths credit card.

I've tried to create an online Banking Profile today and every time i tried creating it it tells me a profile already exists.

I've logged several calls with the Credit Card department and was transferred from pillar to post to the cleaner!!! . I was told by an Absa branch to create the profile on my pc and not my phone and it blocks me!!!

I have called several times and will either be cut off, or be transferred from pillar to post. I have dealt with real *********** staff that can hardly speak clearly.

Does Woolworths Financial services know how their OWN CREDIT CARD WORKS? I am starting to think the answer is NO!!! This is ridiculous!! What sort of company doesn't have a turn around time for escalations???

Could someone call me urgently to have this sorted ASAP.

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