Appalling service

I am appalled at the poor service provided by Woolworths in Dihlabeng mall. It is the second time in less than a month that customers have been greeted with this pathetic piece of paper in the store window. The previous time I immediately contacted customer service, but clearly that was pointless. No explanation. Customers left outside in queues. Management is nowhere to be seen and if you are lucky enough to be allowed into the store you are sure to experience rude, hostile service from them. Enough is enough.