Appalling service

Good day

So today I went to Woolies to pick up a few things as I usually do once a week. I get to the Deli section as I wanted to buy some pies, I waited for this lady by the name of Nwabisa who was the only one working there. She was busy preparing a sandwich, I thought she was preparing a sandwich that she would stack in the display rack as there was no other customer next to me tat she could have been preparing a sandwich for. I waited hoping to be attended to as she kept glancing at me and continued cutting the avo, I stood there with hope that she'll tell me she will attend to me shortly but she continued to ignore me and now I felt my patience was being tested because this lady is standing right in front of me and is deliberately ignoring me. I then, asked if is there anyone that was going to assist me and she responded with a question "ubulusile" did you greet? I must say my jaw dropped.. I asked her if she didn't acknowledge me or service me because I didn't greet? And with attitude she asked again "did you greet"? At this point I was livid but tried to contain my cool. So I asked her if she is not going to service me because I didn't greet? She then said, can't you see I'm busy with a sandwich for a customer and as you can see, I'm the only one here. There was an exchange of words and the last thing I said to her was, had you acknowledged me since I was standing right in front of you and told me that you will attend to me and that you are just busy with a sandwich for a customer, I doubt we'd be having this argument. We kept quiet, she asked what I wanted and I told her pies, she quickly gathered herself (I'm thinking she remembered she was at work and not in a shebeen) and gave me some lame excuse of how customers wants to be given time to decide what they want to order. I said that's the problem you can't assume I don't know what I want or still deciding for that matter, I'm angry at the attitude and how rude you were towards me and she gave me the pies and sarcastically said I hope you have a better day. I just smiled and walked away thinking this woman is so passive aggressive , so she thinks I'm having a bad day.. Wow. Lastly, as I stood on the line to make payment, I could hear her gossip with another woman about me what a nerve. She told her colleague about me and that I will be logging a complaint about her, damn right I will. Nwabisa left a bitter taste in my mouth, she deserves to be right at the back if you decide to keep her. There must be Zero customer interaction because she has attitude for days, you would swear she is working at Boxer. Knowing who and what Woolies stands for, I refuse to allow the likes of one rotten apple make me pass judgment overall. I've been shopping at this Woollies for years and I have never experienced anything like this and I hope and pray that it was the first and definitely the last time I get to experiencinge that at Woolies. Her attitude stinks.