Appalling service

I visited Woolworths Hemmingways,East London for my wedding gift registry. When my friend and I arrived to enquire about the process for a gift registry,we were to only one person can assist us and she has had gone on lunch. My friend and I selected items for the registry while we waited for Melissa to get back from lunch. We took the selected items to Melissa as soon as we were done and she told us she would capture them on the system. We had to assist her with the initial process of creating a registry, which was strange as she works with that department. The following day Melissa called to tell me only some of the items I selected were captured on the system, because the system rejected the rest.On 04 November I went to the store only to find Melissa was on lunch and no other person could assist me with my registry. Once again I chose items and waited for her return.I spent more than an hour capturing the items with Melissa, which she deleted by error. This meant we had to start the process again.On 4 November I received an email from Tanya regarding my registry, asking when to call me,she is yet to call ..instead Melissa told me Woolworths is no longer doing gift registries