1 reviews | Active since Dec 2023
APPALLING ATTITUDE AND CUSTOMER SERVICE FROM STAFF AT WOOLWORTHS RIVONIA VILLAGE!!!
It seems like “BAD CUSTOMER SERVICE” is the new motto for Woolworths Rivonia Village!!! My friend and myself went to the clothing section to look for a specific clothing (undergarment) and usually it is the ladies who can best assist with that. Were we not received with an appalling attitude!!! We approached a lady with a name tag Nthabi and her other colleague who seemed too busy to entertain us, we asked them if they had what we were looking for and they rep**** with a very unpleasant attitude that made us feel unwelcome at the store, the other colleague didn’t even dare to look at us. Instead of assisting and checking on their system as they would normally do to check if the specific item is available in store or not, they told us “we don’t know” and went on about their lives. I feel like we encountered a racial attitude because when a certain customer not belonging in our racial group approached, she was assisted accordingly. Sadly we have been supporting the store for a long time to be met with such an attitude. We shop from the store on a daily basis and we were not happy with how we were received today!
