Appalled!!!!

I do not wish to give Woolworths a rating, however I'm unable to post this message without a rating

I've always loved Woolworths quality and products and what they stand for

WELL NOT ANY MORE.

I'm actually appalled at their staff and lack of customer service. I've been trying for 2 weeks now to find out why the Pavilion Woolworths has such poor Gluten free stock, when they are advertising the products on the basket where the gluten free stock should be. Sharon, Winnie, Denver and Dale were of absolutely no use. So I phoned head office and spoke to Shireen and Riana and instead of them escalating it to the managers I find out this afternoon that they've closed my complaint. How can you close a complaint when it hasn't been dealt with. I'm actually sitting now waiting for a manager to phone me from head office, but their service and excuses are so poor that I know I won't get any response from anyone. I'm so fed up with Woolworths and Woolworths at the Pavilion's stock is absolutely appalling.

Woolworths you need to jack up your ideas and lower your prices as well as improve your non existent customer service.