lF
lesle F

1 reviews | Active since Jun 2016

01 Jun 2016, 20:12

APALLING ONLINE AND CUSTOMER SERVICES

<p>Lastweek amd Tuesday I ordered a few items online at woolworths. My order went through amd delivery day set for thursday the 26 May. Thursday came and I no delivery was made I emailed them they responded saying my order is delayed by a day and I will receive it the following day Friday. Friday xame no delivery I emailed again! Only to have a manger Reyaaz Martin call me stating they still busy sourcing my boots he will try over the weekend to source it from joburg and cantact me on Tuesday. Today is Wednesday no call back from Reyaaz but I received a email stating the boots are out of stock. NOT ONLY WOOLWORTHS PLACE AN ITEM ONLINE WHICH WAS NOT AVAILABLE BUT THEY TOOK MY MONEY. I WAS **** TO BY THEIR STAFF SAYING MY ORDER WILL BE DELIVERED ON FRIDAY AND WHERE IS THE CALLBACK I WAS PROMISED?!</p> <p>I WILL NEVER RECOMMEND ANYONE TO PURCHASE ANYTHING ONLINE AT WOOLWORTHS THEIR LACK OF MORALS AND CUSTOMER SERVICES IS APPALLING. ITS 6 DAYS AFTER THE SCHEDULED DATE OF DELIVERY AND I AM STILL TO SEE ONE OF THE ITEMS I HAVE ORDERED. WOOLWORTHS YOUR MANAGERS ASWELL AS YOUR STAFF ARE ALL ***********. DID IT REALLY TAKE THEM NEARLY TWO WEEKS TO ESTABLISH THE BOOT IS OUT OF STOCK?</p>

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