Apalling Attitude Of The Staff At Pavilion.

I would just like to mention the appalling attitude of the staff at Woolworths Pavilion. I avoid shopping at that store due to their unprofessionalism. Just some light into what I am upset about. I called the store yesterday to enquire about stock of an item, the call was taken by Bodwa (that's how she spelt her name) in the boys department. Before she could even assist she was making excuses and telling me that if it is a sale item she cant help me. She went on and on and eventually said to me there is no stock. When I asked for the managers details, she tells me she doesn't know who the manager is. She then goes on to speak to someone else while I am online and tells that person I want to complain about the store because she does not want to keep a sale item for me - mind you that's a sale item that she told me she does not have stock of. Surely Woolworths should have more professional staff.

And I must say, prior to calling Pavilion I called Chatsworth Centre and the lady (unfortunately I didn't take her name down) that answered the call was so helpful and professional. She said to me the system shows stock at Pavilion and Galleria. I chose to call Pavilion first as that branch is closest to me.

After my distasteful call to Pavilion, I called Galleria and spoke to Kidiboneh (I think that's how you spell the name), she was extremely kind and helpful. She even called me back and updated me on what I was looking for.

Woolworths Pavilion needs to train the staff better especially with customer care. They are rude and arrogant. Also, maybe inform the staff of the managers as they seem to have no knowledge of this information.

I would never want to go shop at Pavilion again.