Annoyed

Good Day,

My account has been handed over in 2010 and I have made arrangements with Mooney ford attorneys to pay of the *** I requested a settlement on my account. I received a statement with a crazy amount of R13650 and I have been paying it for 6 years. Low and behold the I calculated the cost and with everything I have paid calculated up R1400? So for the past 6 years I have been paying and paying and not getting anywhere with the account. I sent e-mails with no response. ( I am happy to send the e-mail) No response from Mooney ford attorneys Since Sept 2016 until July 2017? I then received a call from Blake associated advising I owe and amount over R9000. I was confused that my account has again been handed over to another attorney without notification of my query Sept 2016. I was advise I owe R9600 on account and wonder whether they can put an arrangement in place. I said No. I need to resolve my issue. Again I sent my e-mail correspondence to Indrani govender. I received a settlement amount of R3120 which I can settle over 3 months!!! Quick Adjustment of the 9600? I agreed to settle the amount of R1040 per month. October I made 1st payment. 22 Nov, received a sms stating a discount for Black Friday. I called and advise consultants sms and I was advised the sms was sent in error? How does such a company send errors. Someone needs to accountable for this error. I've called numerous and agents have called numerous times to advise on payment. It seems no-one seems to update the systems and explain my anger towards this!!!! Last e-mail I was 'threatened' by Indrani should I not pay I shall be black listed? Why does indrandi pick up the phone and solve the issue. ( if I should make an error at work, I would be held accountable for it and not pass the buck) 5 Jan I received a sms with an amazing offer, again I called and was advising of the same amount, spent 30 min of my time wasted again trying to resolve the issue. Consultant advised again, sms was sent in error!!!!

Woolworths please resolve this issue I am annoyed with the incompetence of the ppl at Blake and associates.

I am happy to send my correspondence to you and my statements and proof of payment.

Regards