ANGRY AND DISAPPOINTED WITH THE LOUSY SERVICE

Angry with the service from Woolworths. I have paid up my account in November and have been asking for a paid up letter. I keep on calling everyday and it's always different stories with them. In other shops I got it within minutes, but with Woolworths I have to wait 5 days. Who takes 5 days to type a paid up letter. I WANT THE PAID UP LETTER TODAY.......