Andiswe useles call centre agent

Once again I pay every month for my woolworths card. services fees etc.

From today the app loads. Your cards dont load.

I speak to a typical 'South african' Andiswe now at 307pm

I ask why this is not working. I am told to use biometrics and load the latest app.

I said that I use that and have the latest app. After she speaks over me about 4 times.

Her answer is. She does not know what to say to help me then.

I asked, what is the purpose of you being in your job? Why are u there? Yes, my question is unfriendly. But I am a paying client. I was not ******, threatening or swearing. I am an unhappy customer.

She puts the phone down.