Account handed over despite full settlement in AugustTo whom it may concern,I am writing to express my deep dissatisfaction with the Woolworths Financial Services department

Account handed over despite full settlement in AugustTo whom it may concern,I am writing to express my deep dissatisfaction with the Woolworths Financial Services department. I paid off and settled my account in full during the first week of August. Despite this, my account has been handed over to attorneys for outstanding monthly fees ***—fees that I was never informed about and was completely unaware of. It is unacceptable to escalate an account to legal action without prior notification, especially after it was fully settled. I request that Woolworths immediately review this matter, recall the account from the attorneys, and provide me with an official account settlement I kindly request an assistance from you.