Absolutely frustrating

<p>I had the pleasure of receiving my Woolies credit card 2 weeks ago. Still cant use it! I've already made payments into it, activated it - but keep on being told there is a FICA hold on my card. I've sent ID's & proof of residence. Even went into the ABSA branch with my information to get it verified. Got an sms from Woolies to say happy shopping and that my documents was processed successfully = tried to register for online banking - still no luck. Phoned numerous times. No luck.. Just spoke to the fica verifications department --- weirdly enough - supervisor is on lunch no manager works there and no explaination on why a confirmation SMS was sent to me - but account is still not working. But was told that i need to email proof of residence. :-) Again. Still cant registger for online banking. Such a huge company - cant believe how painfull the process has been so far. Not worth all the effort!</p>