absa and woolworths confirmation letter of account closure

<p>Hi Peter,</p> <p> </p> <p>I seem do not undrstand why i have to call woolworths contact centre everyday requesting for conformation letter that i have closed both instore card and revolving loan. i need to mention that the same store card i have not been using for nearly a year then had to find out that i have a R46.00 default.</p> <p>on monday i decided to do away with their cards and was promised to recive letters within 24hrs, which i need to submit to a bank as i need to conclude homeloan application.</p> <p> </p> <p>my offer letter is expiring tomorrow, this goes for ABSA as well both individually promised to send the letters, follow up the next day i am told the account must be closed. how many times must i call in redo same process and resubmit same request? </p>